Drive-Thru Equipment Maintenance Agreement (EMA)

Protect your valuable investment in drive-thru timer systems and drive-thru headset systems with an Equipment Maintenance Agreement from HME. Featuring unique benefits that allow you to focus on managing the store, without the hassles of equipment maintenance:

Reduced Downtime
Our unique advance exchange service provides replacement equipment within 24 hours to reduce costly equipment downtime.

Fixed Monthly Fee
Guards against the surprise expenses of drive-thru equipment repairs.

No Long-term Contracts
No worries, no hassles, and no long-term commitments.

Any HME Equipment
Our factory-trained technicians can repair any HME equipment, of drive-thru timer or drive-thru headset.

Quality Parts and Service
Our factory-trained technicians use only HME-certified parts to provide dependable service and repairs – guaranteed.

Solving Your Equipment Problems is as Easy as 1-2-3

  1. Call (904) 779-8900  and then 1-2-3 for tech support.
  2. We can usually fix the problem over the phone. If not, we’ll advance-ship fully refurbished replacement equipment, directly to your door.
  3. Simply put the defective equipment back in the same box and UPS will come pick it up. It’s that easy!